Conseiller, Efficacité du service à la clientèle

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Conseiller, Efficacité du service à la clientèle based in Canada. Join a dynamic banking environment focused on building strong customer relationships and delivering meaningful client experiences. As a Customer Service Effectiveness Advisor, you will contribute to initiatives designed to improve service quality, strengthen operational performance, and enhance the overall customer experience. Working collaboratively with internal teams, you will use analytical thinking and attention to detail to identify opportunities for improvement. This role offers the opportunity to support projects that make a tangible difference for customers and colleagues. You will be part of a collaborative workplace that values accountability, teamwork, innovation, and continuous development.