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jobgether

Community Manager Specialist

Brazil · Remote · Full-time · Marketing

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About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Community Manager Specialist based in Brazil. We are looking for a detail-oriented Community Manager Specialist to manage daily customer engagement across multiple social media and commerce platforms. You will help brands build positive relationships with their audiences through timely, thoughtful, and consistent communication. Community Management will be your primary responsibility, covering platforms such as TikTok, Instagram, Facebook, and Reddit. You will monitor conversations, respond in line with brand guidelines, identify emerging issues, and escalate sensitive matters appropriately. Depending on business needs and team capacity, you will also contribute to TikTok Shop operations and related e-commerce activities. Working closely with creative, marketing, social commerce, and client services teams, you will share customer insights and support coordinated execution. This is a hands-on opportunity for someone who enjoys digital communities, customer experience, and working across multiple platforms in a fast-paced environment.