VIP Account Manager

Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience. Perfect for those who aim to: - Manage a portfolio of VIP clients and provide personalized support to each user; - Build long-term client relationships through regular communication and proactive follow-ups; - Improve client engagement and retention through personalized promotions and campaigns; - Monitor client activity and identify opportunities to improve portfolio performance; - Coordinate with internal teams to resolve client issues and ensure a high level of service; - Welcome new VIP clients, re-engage inactive users, and maintain accurate client records. Experience you’ll need to bring: - 1+ year experience in VIP account management; - Strong English communication skills - Upper Intermediate level; - Experience managing client requests independently and handling multiple priorities; - Ability to build client relationships and provide personalized support; - Experience working in the iGaming industry. It's a perfect match if you have those personal features: - Strong communication skills, empathy, and a client-focused mindset; - Proactive approach, ownership, and ability to work independently; - Strong organizational skills, attention to detail, and reliable follow-through; - Adaptability, willingness to learn, and ability to stay calm in challenging situations Our clients offer competitive benefits to support your professional and personal growth, including: - Health & Wellness Focus; - Global Medical Coverage; - Growth Opportunities; - Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); - Performance-Driven Rewards; - Dynamic Work Environment. Apply, and let your growth journey begin.