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Client Support Specialist

US · Remote · Full-time · Support

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About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Client Support Specialist based in the United States. The Client Support Specialist will play an essential role in ensuring the smooth execution and delivery of client programs for leading retail and fashion brands. This position focuses on providing operational support, managing assigned client tasks, and maintaining high standards of quality across retail technology and AI-powered product experiences. Working closely with Client Success, Content, Delivery Operations, and international operations teams, the successful candidate will ensure that client requests are handled accurately, efficiently, and on time. The role involves coordinating daily workflows, managing product content, supporting digital merchandising activities, and monitoring deliverables. It offers an excellent opportunity for an organized and proactive professional to develop their client operations expertise within an innovative technology environment. The ideal candidate enjoys teamwork, takes ownership of responsibilities, and is passionate about delivering exceptional service and operational excellence.