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Data Entry Operator

Little Rock, AR, US · On-site · Contract

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About the role

This position will be a member of the Dental Unit Claims Processing Team providing data entry, general office, and answering phone calls from providers and recipients. Duties include: - Opening and distributing mail to dental unit staff - Logging incoming prior authorization requests - Adding or updating prior authorization records in the MMIS system - Answering incoming phone calls from providers and recipients; - Providing basic policy information to callers - Looking up information in the MMIS system - When necessary, transferring calls to other dental unit staff. - Data Entry - MS. Office - Help Desk/ Reception All your information will be kept confidential according to EEO guidelines.