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mercydental

Front Desk(Bilingual)

Madison, Wisconsin · On-site · Full-Time · Office Staff

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About the role

Customer SupportSpanish
Mercy Dental Missions is currently hiring for a highly motivated, bi-lingual front desk! The ideal candidate is comfortable supporting the front desk with scheduling and patient communication. At Mercy Dental Missions, our mission is to provide compassionate, life-changing dental care to those in need. With a special focus on vulnerable populations, we are committed to delivering free and reduced dental services to underserved communities both locally and globally. By addressing critical dental needs and promoting oral health education, we aim to alleviate pain, bring hope, restore dignity, and empower individuals to lead healthier, more fulfilling lives. We strive to create a healthier world, one smile at a time. https://www.mercydentalmissions.org/ Work Schedule: - Monday (8:00 AM - 5:00 PM) clinical hours - Tuesday (8:00 AM - 5:00 PM) clinical hours - Wednesday (8:00 AM - 5:00 PM) clinical hours - Thursday (8:00 AM - 5:00 PM) clinical hours - Occasional Friday hours - No weekends!! Benefits Include: 1.) Paid Time Off! 2.) Various Insurances! 3.) Retirement Plan! 4.) Incredible Mission and Work Environment! 5). Global Missions Trip! Duties and Responsibilities: - Assist with greeting, scheduling, recare, and other front desk duties - Collect and document patients’ charges and payments - Discuss Treatment plans with patients - Strive to provide excellent customer service throughout the organization - Build patient relationships based on trust and empathy - Thrive in a fast-paced, dynamic environment that requires multitasking - Be willing and able to step into various roles and wear different hats Position Requirements: - Bilingual in English and Spanish - Excellent verbal and written communication skills - Strong organizational, problem-solving, and analytical skills - Ability to manage priorities and workflow with close attention to detail - Ability to work independently - Ability to work effectively with a variety of personalities at all levels - Versatility, flexibility, and a willingness to approach constantly changing priorities with enthusiasm Salary: - $22/hr - $26/hr - Based on experience Experience: - Dental: 2 years preferred but willing to train the right individual