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AccorHotel

Shisha Attendant

Dubai, Dubai, AE · On-site · Full-time

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About the role

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. - Prepare and serve shisha according to hotel standards, ensuring quality, consistency, and guest satisfaction. - Assist guests in selecting shisha flavours, provide recommendations, and deliver friendly, attentive, and professional service. - Monitor and maintain shisha throughout the guest experience, including charcoal replacement and necessary adjustments. - Ensure all shisha equipment, accessories, and preparation areas are properly cleaned, sanitized, and maintained. - Follow all health, hygiene, fire safety, and applicable UAE regulations related to shisha preparation and service. - Monitor inventory levels of shisha tobacco, charcoal, and other supplies, ensuring proper storage and minimizing wastage. - Coordinate with the Food & Beverage team to ensure smooth outlet operations, handle guest requests, and maintain excellent service standards. - revious experience as a Shisha Attendant in a hotel, restaurant, lounge, or hospitality establishment is preferred. - Good knowledge of shisha preparation, flavours, charcoal handling, and equipment maintenance. - Understanding of hygiene, sanitation, and fire safety procedures. - Good communication and interpersonal skills. - Basic English communication skills; additional languages are an advantage. - Ability to work in a fast-paced hospitality environment. - Flexibility to work shifts, weekends, and public holidays.