Runner - Soho House Manchester

The Role… At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas. . Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor. What's in it for you? - Weekly Pay - Team meal whilst on shift prepared by our chefs - Soho Friends Membership - 50% Team discount on Food & Drink, 7 days a week - Staff Room Rates - Health Cash Plan (option to up to 2 additional dependents) - Dental Plan (option to add up to 2 additional dependents) - Birthday Day Off after 1 years' continuous service - Up to 50% Staff Discount on Cowshed & Soho Home - In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. - Free Counselling Sessions - Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. - Continuous training to develop yourself personally and professionally - Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties… - Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members. - Maintain a spotless, pristine work environment - Provides service to and is accountable for an assigned section. - Develop relationships with members to provide personalized service. - Polishing cutlery ensuring they are ready for service. - Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc) - Perform opening and closing procedures including but not limited to the set up and break down of stations. - Ensure all service equipment is handled carefully and stored correctly. - Maintain a spotless and pristine working environment. - Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings. What we are looking for... - 2–3 years in a similar high-end dining environment - Excellent food and beverage knowledge, including wine service - Strong interpersonal and teamwork skills with a hands-on approach - Confident, polished, and professional demeanour - Exceptional communication and organisational skills - Familiarity with POS systems and reservation software