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Global Channel Management, Inc.

Business Support Pro

Alpharetta, GA, US · On-site · Contract

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About the role

ExcelCustomer Support
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.  Business Support Specialist experienced in collection and analysis of data from a variety of data sources for ongoing evaluation Business Support Specialist requires; - Strong communication skills to work closely with customer service and vendors gathering data and generating communications to customers as needed. - Candidate must have aptitude to achieve the best possible outcomes, processes and savings to reach business strategic goals and targets. - Advanced skill level using MS Office: Excel, Access, PowerPoint, Word and Outlook. - Proficient Data Entry - Must have strong excel skills, including pivot/graphing - Strong communication, written and oral - Telecom helpful not required.Prefer/desire Provisioning and Telco experience. - BA degree desired, not required, could be working towards if have required skills. Business Support Specialist duties: - Provide analytical support by identifying trends.  - Process standardize data as needed using tools such as pivot tables to combine with other data to develop various management reports and assist management with decision making. - Provide analytical support by identifying trends $32//hr 6 months