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Global Channel Management, Inc.

Collections Representative

Indianapolis, IN, US · On-site · Contract

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About the role

B2B SalesCustomer Support
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.  Collections Representative needs Associates Degree (preferred) and/or equivalent years of successful work experience in collections environment. Collections Representative requires: Minimum of 5 years accounting and collections experience Minimum of 5 years of customer service experience Previous commercial collection experience required Previous experience with reconciling complex accounts with multiple locations Progressive related experience with commercial collections in a B2B environment Results driven and takes initiative Proven ability to decrease complex portfolio by 35-40% monthly Extensive research and skip tracing skills Collections Representative duties: Proven ability to decrease complex portfolio by 35-40% monthly Manages assigned portfolio of delinquent accounts through relationship building and the . Manage account resolution to resolve debts in the manner most beneficial to customer and company needs. This is done by initiating and/or receiving collection calls using multiple communication methods (oral and written.) Handles complex account reconciliation and balancing concerns by researching account inquiries $18/hr 6 MONTHS