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Global Channel Management, Inc.
Call Center Representative
Mason, OH, US · On-site · Contract
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About the role
Customer Support
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
HOURS OF OPERATION: 9:00 AM – 7:00 PM Monday – Friday; 9:00 AM – 6:00 PM on Saturday.
Call Center Representative needs 1 year
Call Center Representative requires:
MS office
Customer service
Call center
Call Center Representative duties;
- Partners with Vendor Consultants to research substitutions and alternatives with products that are unavailable or backordered.-
- Understand other functional areas to assist caller with concerns-
- Assist supervisor/trainer with new hire on-the-job training. Specifications
$13/hr
6 months