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Global Channel Management, Inc.

Customer Service Representative

Mankato, MN, us · On-site · Contract

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About the role

Customer Support
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.  Customer Service Representative  needs 1+ years experience Customer Service Representative requires: - Call center - customer service - email chat - web chat - Inbound, outbound - Ordering, billing Customer Service Representative duties:  - Ensures that customers receive the best service possible through positive interactions via various communication channels such as voice, email, internet chat and social media to ensure orders are processed correctly $12/hr CTH