Service Support Rep

Mason, OH, us · On-site · Contract

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About the role

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Training Hours: 10:00am - 6:30pm ( 3 weeks) / Monday - Friday Monday - Friday Perm Hours 11:30am - 8:00pm Service Support Representative needs 1 – 2 years of experience in a professional business environment Service Support Representative requires: - Knowledge of vision benefits and/or insurance industry a plus - Call Center - exceptional customer serviceService Support Representative duties: - Interface with providers to verify member eligibility and authorize services - Review claims details, research payment issues, investigate provider network details $13/hr 12 months