Business Analyst - Deadline 06/11/26

▪ Evaluate business context, drivers, and expected outcomes to ensure alignment with strategic goals and stakeholder expectations. ▪ Elicit, validate, and document business needs using structured techniques to ensure clarity and traceability. ▪ Assess current and target business models to identify value streams, capabilities, and operational impacts. ▪ Map and evaluate existing processes to identify inefficiencies, bottlenecks, and improvement opportunities using industry-standard techniques. ▪ Create visual representations of workflows using standard notations to support analysis, communication, and solution design. ▪ Compare current and desired states to identify capability gaps, improvement areas, and potential solutions. ▪ Convert business requirements into functional specifications that guide solution design and development. ▪ Identify, assess, and document risks related to business processes, systems, and change initiatives, including mitigation strategies. ▪ Contribute to strategic documentation that defines scope, objectives, value proposition, and governance for initiatives (e.g. business cases, vision documents, charters, and security plans). ▪ Develop clear deliverables such as Business Requirements Documents (BRDs), Functional Specifications, and User Stories with acceptance criteria. ▪ Define and manage acceptance criteria; support test case design and user acceptance testing (UAT) to ensure requirements are met. ▪ Maintain requirements traceability (e.g., story/feature with test case) and manage change requests throughout the lifecycle. ▪ Document non-functional requirements (NFRs) (e.g., performance, security, usability) alongside functional requirements. ▪ Facilitate cross-functional communication among stakeholders, developers, and testers to ensure shared understanding and alignment. ▪ Complement user stories with UX design mockups applicable to the realities of the product. ▪ Assess technical impact of implementations, features and requests. ▪ Assess technical viability of features and requests in accordance to the reality of the product. ▪ Translate specific notions, requests or requirements into business-agnostic concepts. ▪ Provide training, onboarding and maintain communication ties with clients and stakeholders. ▪ Give presentations of the product, features and/or new implementation to prospective or existing clients and stakeholders. ▪ Provide user-facing documentation and reference documents related to the product, its features and functionality. SPECIFIC EXPERTISE AND TECHNOLOGIES ▪ Good knowledge of information systems matters. ▪ Good knowledge of large organisation administrative business processes. ▪ Knowledge of analysis and modelling techniques aligned with BABOK and IEEE 29148, including user stories, use cases, acceptance criteria, state diagrams, and entity relationship models. ▪ Good knowledge of BPMN or UML or other with equivalent value. ▪ Good knowledge of diagramming, modelling and wireframing tools (e.g. Microsoft Visio, Lucidchart, UML, BPMN, Axure, Balsamiq, Pencil). ▪ Good technical background for proper assessment of technological and/or architectural impact of features and requirements. ▪ Good knowledge of UI/UX design to provide sensible mockups applicable to the realities of the product. ▪ Experience with UI mockup tools (e.g. Figma). ▪ Experience with collaboration platforms such as Confluence and SharePoint. ▪ Knowledge of software development and governance methodologies, including Agile, Scrum, Waterfall, RUP, and ITIL. ▪ Experience with requirements management tools such as Jira or GitLab, including backlog practices (epics, user stories). ▪ Knowledge of software development (backend/frontend languages and technologies, e.g. Java, JavaScript, Angular, etc.) is a plus. Deadline 06/11/26 Delivery mode: Near Site (Brussels) Must be an EU national – due to the nature of tasks the candidate will be required to access sensitive data.