Business Analyst (PL 829)

Location: Fully Remote (India or LATAM) Shift Timing: Standard Working Hours -2:00 pm-11:00 pm IST Employment Type: Long Term Contract About Paralucent Paralucent brings clarity to complex work, helping organizations move beyond complexity toward clarity through practical, thoughtful technology solutions. Paralucent Core Values We’re Driven to deliver real outcomes, and we Take Ownership from first question to final result. We’re Creative Problem Solvers who cut through complexity to bring clarity, and we’re Humbly Confident (high standards, low ego, always learning). Above all, we’re Customer Centric: we build with empathy, partner closely, and measure success by the impact we create for the people who rely on what we deliver. Why This Role Matters You’re the connector between production support, business teams, and technical delivery. You’ll turn incoming Tier 2 issues and change requests into clear, actionable requirements, so fixes move fast, releases land cleanly, and the business gets predictable outcomes across a mixed application portfolio of vendor-supported SaaS and custom .NET / Microsoft SharePoint applications.