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Senior Success Lead, Public Sector

US · Remote · Full-time · Support

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About the role

Account ManagementCustomer Success
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Success Lead, Public Sector based in the United States. The Senior Success Lead will drive strategic customer engagement and measurable business outcomes across a portfolio of government and public sector accounts. You will manage relationships with up to five key accounts, helping government organizations and their partners maximize the value of healthcare data solutions. Combining strategic account management, program leadership, and commercial responsibility, you will guide customers through adoption, delivery, retention, and long-term growth. You will work closely with cross-functional teams to understand customer priorities, identify opportunities, and translate insights into impactful solutions. This role requires strong relationship-building skills, sound judgment, and the ability to navigate complex stakeholder environments. It offers an opportunity to contribute to the evolution of healthcare data collaboration while strengthening customer success across the public sector.