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Transition Manager (Service Introduction - Technical) Full-time & contract
Alpharetta, GA, US · On-site · Full-time
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About the role
Communication
Role: Transition Manager (Service Introduction - Technical)
Salary : no constraint for the right candidate.
Location: Alpharetta,GA
Full time or contract opportunity available.
Knowledge and Skills Requirements:
• Excellent interpersonal, communication, and organizational skills
• Very good understanding of the customer strategy, services and business processes
• Ability to work and team effectively with IT Services groups and other management personnel including on a global, virtual basis
• Knowledge of service transition methodology, tools and templates
• Track record of customer focus, based on openness, trust, and delivering on promises
• Experience across packaged and bespoke systems and infrastructure, ideally on an international basis
• IT background with experience across different project phases
• Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing
• Demonstrates commitment to IT methodologies, processes and standards for transition planning and support