Customer Service Representative

Randstad US is a wholly owned subsidiary of Randstad Holding nv, an $18.8 billion global provider of HR services and the second largest staffing organization in the world. We play a pivotal role in shaping the world of work, leveraging the true value of human capital for the benefit of our clients, candidates, employees and investors. - Responds to incoming customer calls and assists enrollees in completing Medicaid eligibility renewal applications using the state’s online application system.  - Requires accurate keying of member’s information into the state’s database.  - Remains courteous, helpful, and sensitive to consumer needs at all times.  - Remains unbiased and maintains consumer confidentiality.  - Raises issues of concern and/or problems to the attention of a Call Center Lead or Call Center Supervisor.  - Conducts research and follows up on problematic cases as needed.  - Performs other duties as may be assigned by management.  Job Title: Customer Service Representative Employment type: 12 month project, potential for extension Location: Atlanta, GA  Start date/s: May 23 and June 6 Schedule- Training is Monday-Friday 8:00am-5:00pm. After training it is a Monday-Friday 9:00am-6:00pm Pay Rate: $12.00 Required Testing: MS Word (80% or higher) , Typing (general typing test 30 wpm), CSR Mindset (70% or higher) Requirement: 1 year of continuous call center experience. For further details contact: Pearl Quilapio 602 903 1028 suzanne.quilapio@randstadusa .com