Sewer, Streets, Parks and Water Operations Manager

CORE VALUE STATEMENT: The City of Airway Heights will provide excellent public service and ensure the safety and wellbeing of our community and employees through the empowerment of each employee. We value integrity, inclusiveness, stewardship, and communication. We are accountable to our community for innovation and collaborative efforts that anticipate needs, leverage resources and deliver solutions. The Operations Manager must be a professional and dedicated leader who can work in a team environment and serve as an integral member of the management team. The ideal candidate will be an experienced Parks and Public Works professional who is visibly active in the community and represents the City in a positive manner and who is willing and able to embrace and support City goals. We lead all encounters with professionalism.   GENERAL DUTIES: The Operations Manager performs supervisory, administrative, and technical tasks in current planning, organizing, directing, and oversight for projects and task execution within the O&M program of the Public Works and Parks Department. They are responsible for City-wide fleet and facility management, administration and oversight of maintenance contract and Asset Management Programs. This position takes direction from the Public Works and Parks Director and directly supervises Maintenance Crew Leads. The Operations Manager is responsible for planning and scheduling work for the City’s maintenance programs and utilizing equipment in the division program. This position provides operational and maintenance support of City Parks, streets, water, sanitary sewer, stormwater and other facilities and works closely with public safety, City engineer(s) and other City departments whose programs utilize the Public Works and Parks Department’s resources. The Operations Manager assigns work through the Crew Leads. He/She directs and supports the Crew Leads and Maintenance Workers to develop employee competency, expertise, accountability and productivity. He/She conducts performance reviews, makes effective decisions or recommendations on hiring, transfers, promotions, grievances, and discipline. He/She is responsible for developing Public Works operations service standards, evaluating customer services and resolving internal and external disputes. The Operations Manager plans and schedules work activities that may impact other City departments, other agencies, the business community or neighborhoods and is responsible for effectively communicating and coordinating work activities to minimize their impacts. He/She manages regulatory permits and professional services and construction contracts assigned by the Public Works and Parks Director. Performs related work as required. Work hours are varied and may include evenings and weekends.     ESSENTIAL DUTIES: Ensures work projects are completed and carried out in compliance with policies, rules, regulations and agreements   Prepares and presents reports on such items as budget, staffing, equipment, projects and procedures. Develops prioritized project list for management review.   Supervises day to day operations; performs related activities such as receiving and responding to service request; maintaining records: monitoring crews and inspecting job sites: soliciting bids; and inventorying or ordering equipment, tools, materials and supplies.   Schedules, monitors, and evaluates services of outside vendors, contractors, engineers; assist in the developing of contract services and community group agreements; resolves problems; and provides quality control.   Coordinates projects and activities with other departments, regulating agencies, municipalities, private businesses and community groups; responds to inquiries and concerns; addresses damage and safety issues; ensures user group compliance with regulations; addresses special procedures needs in area of assignment.   Responds to emergency situations as required; performs other duties as required.   Assumes full management responsibility for all Public Works and Parks Department services and activities including Parks, water distribution, water maintenance, street maintenance and construction, sewer collection and pretreatment and equipment maintenance; recommend and administer policies and procedures.   Prepares and present staff reports, water reports and other necessary correspondence. Negotiate and resolve sensitive, significant and controversial issues.   Select, train, motivate and evaluate department personnel; provide or coordinate staff training; work with employees to correct deficiencies; require regular and reliable attendance.   Investigates and resolves problems relating to trouble calls and complaints.   Maintains work log; tracks materials and costs. DESIRED MINIMUM QUALIFICATIONS:   Education and Experience:   - Graduation from high school education or GED equivalent - Experience relating to construction, installation, maintenance and repair of water or wastewater facilities, streets or related facilities, and experience in a lead or supervisory capacity - Any equivalent combination or education experience   Certifications/Endorsements/Licenses: - Must possess and maintain a valid CDL Class B unrestricted Washington State Driver’s license: - Must possess or obtain the following within six (6) months: flagging, first aid and any other appropriate certifications as required by law, ordinance or department regulations. - Consideration will be given to candidates possessing at least one (1) of the following listed endorsements and shall obtain the remaining endorsements within 12 months of hire: - Competent person training in trenching, shoring and excavation: - Competent person training in asbestos cement pipe handling; - Water Distribution Managers II certification (to be obtained within 18 months of hire); - Herbicide License (WSDA) - Confined Space entry certification - Wastewater Operator I (WWTP).     NECESSARY KNOWLEDGE AND ABILITIES: Demonstrates computer proficiency, to include enterprise software applications, Microsoft Office, Outlook, Word and Excel   Knowledge of equipment, facilities, materials, methods and procedures used in road, underground utility maintenance, construction and repair activities; knowledge of material and supplies used in building and ground maintenance; knowledge of equipment used to do minor repairs on water or sewer pipe; some knowledge of first aid and applicable safety precautions.   Ability to work safely and to use equipment and tools properly and safely; Knowledge of safety procedures; ability to plan, schedule, organize, direct and supervise the work of maintenance and construction crews and to delegate effectively to others.   Ability to establish and maintain effective and harmonious working relationships with co-workers, supervisors, City officials, and the general public.   WORK ENVIROMENT: While performing the duties of this job the employee regularly works in vehicles and outdoor settings, in all weather conditions, including temperature extremes, during day and/or night. Work may occasionally be performed in emergencies and stressful situations. The employee frequently works near moving mechanical parts, precarious locations and is exposed to wet and/or humid conditions, fumes, or airborne particles, toxic and caustic chemicals, risk or electric shock, and vibration. The employee may occasionally work in or near confined areas with limited visibility.   The noise level in the work environment is usually moderate to loud around equipment.   Exposure to adverse weather conditions and traffic hazards, loud noises, dust, fumes, toxic material and extremely hot liquid of mixed asphalt. Shift work may be required. May be subject to emergency callouts at any time. Shall be subject to random controlled substance and alcohol testing, pursuant to Department of Transportation regulations, including 49 CFR Part 40 and Section 382 of the Federal Motor Carrier Safety Regulations.   CITY GUIDELINES: Formal applications, review of education and experience, skill assessment, and oral interview. Reference checks; background investigation; drug screening; and any other job-related tests may be required.   The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.