Planning & Operations Innovation Specialist I

Type: Full-Time Location: Carson, California Responsibilities - Business Planning and Performance Management - Develop the business unit’s annual business plan and establish targets for volume, revenue, and profitability - Analyze customer-specific volumes, revenue, and costs, and prepare monthly management reports - Customs Clearance Process Standardization - Develop and maintain standard operating procedures (SOPs) for customs operations, including ISF, Entry, PSC, Reconciliation, FTZ, T&E - Systems Improvement and Automation - Plan integration projects between customer ERP systems and FNS EDI, and document business requirements - Submit and test enhancement requests for the customs system (ICHB), and design validation rules, including pop-up alerts and flags - Develop and maintain model and item master data, and drive automation initiatives such as AI-powered OCR - Develop customs operations monitoring dashboards and exception notification workflows Qualifications - A degree in Computer Science, Information Technology, or a related field is preferred - Strong data analysis, report writing, and proposal development skills, with proficiency in Excel and PowerPoint - Bilingual proficiency in Korean and English The base salary range for this role is between $55,000–$75,000 yearly, and your base salary will depend on your experiences, qualifications, and skills.