Senior Business Intelligence Analyst (Healthcare)

About Us Abacus Insights is transforming how data and AI work for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence. As the AI and Data Platform for Payer Intelligence, we help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we're tackling big challenges in an industry that's ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it's why we are leading the way. Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision. Ready to make an impact? Join us and let's build the future together. About the Role We are seeking a Senior Business Intelligence Analyst (Healthcare) to join our Growth Analytics team. This role is ideal for a data professional with 4–5 years of experience who is passionate about turning healthcare data into decisions that drive revenue. You will be the analytics engine behind our go-to-market motion. You will build the AI-assisted dashboards, forecasts and models that tell leadership where the pipeline stands, where margin is made, and where the next opportunity is. You will also provide hands-on sales operations support to the Sales Director team. Success in this role looks like dashboards and analysis that leaders rely on, a trusted reputation as the go-to partner for sales and growth analytics, and the ability to turn complex healthcare data into clear, compelling narratives. You will thrive if you bring curiosity, learning agility and a proactive approach in a fast-paced, high-growth environment. Your Day to Day Growth analytics and business intelligence - Design, build and maintain AI-assisted dashboards, KPIs and executive reporting in BI tools (Power BI or Tableau), SQL and Excel to track pipeline, bookings, revenue and sales performance - Use AI and agentic tools to accelerate analysis, automate recurring reporting and data preparation, and generate insights and narrative summaries, applying human judgment to validate accuracy before anything reaches leadership - Analyze pipeline, historical and real-time data to surface trends, develop forecasts, and inform pipeline and revenue planning - Build revenue, cost and deal-margin models, and support pricing analysis for our healthcare data products - Prepare the data, analytics and demo materials that showcase our payment integrity, medical cost management, value-based care, population health, risk adjustment and HEDIS/Star offerings - Provide data and analysis for RFPs and proposals so that every number holds up to scrutiny - Track payer, market, competitor and regulatory trends, and translate findings into actionable insights for Sales, Product and executive leadership - Ensure data accuracy and consistency across systems, reports and dashboards Sales operations support - Maintain CRM documentation and data hygiene, and troubleshoot CRM and tooling issues - Support weekly sales calls and pipeline reviews - Assist the Sales Director team with demo environments, sales collateral, and ad hoc deal and account analytics - Create executive presentations and sales decks with clear, data-driven narratives - Partner cross-functionally with Sales, Finance and GTM teams on analysis and strategy What You Bring to the Team - 4–5 years of relevant experience in analytics, business intelligence, consulting or sales operations - 2–3+ years working in US healthcare or healthcare data/analytics (payer, provider, vendor, health-tech or consulting) - Strong SQL skills and hands-on experience building dashboards in a BI tool such as Power BI or Tableau - Hands-on experience using AI and agentic AI tools (such as Claude, ChatGPT or Copilot) to build, automate or accelerate analytics and reporting work, with sound judgment about validating AI-generated output - Advanced Excel proficiency - Baseline financial and business acumen: comfortable with unit economics, margin, pricing and financial reporting - Ability to synthesize data into insights and executive-ready communication, both written and verbal - Demonstrated learning agility, problem-solving ability and attention to detail - Bachelor’s degree in Business, Economics, Analytics or a related field What We Would Like to See, but Not Required - Familiarity with payer claims data, healthcare financial concepts or payment integrity - Experience reporting from a CRM such as Salesforce or HubSpot - Experience building or configuring AI agents, automated workflows or integrations (for example via MCP, APIs or low-code tools) - Exposure to cloud data platforms and modern data stack tools What You’ll Get in Return - Competitive leave and benefits - Comprehensive health coverage - Equity for every employee – share in our success - Growth-focused environment – your development matters here Work Arrangements - Standard hours: 9 hours/day, 5 days/week - Location: Remote; must be able to work U.S. hours (Eastern Time) - Shift: This role requires alignment with U.S. business hours (Eastern Time) to support the Growth Analytics and Sales leadership teams in real time. Specific working hours may vary based on business needs. Our Commitment as an Equal Opportunity Employer As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know. AI Use in Recruitment We use AI-powered tools throughout our recruitment process. This includes Greenhouse's Real Talent Matching Technology, which helps prioritize applications based on job-related criteria, as well as additional AI tools used to support sourcing, interview preparation, and other recruiting tasks. We do not remove the human element—our recruiters and hiring teams review all applications and make all decisions related to candidate progression and hiring, regardless of which tools are used to support that process. Identity and Location Verification To protect the integrity of our hiring process, all interviews are conducted by live video with your camera on. Virtual or blurred backgrounds and headsets are not permitted absent an approved accommodation, and you should be in a well-lit, private space where your face and surroundings are clearly visible. Candidates who advance may also be asked to complete identity and location verification, which may include verifying your identity, work history, and confirming that you are located where your application states. Applications containing knowingly false or materially misrepresented information, including identity, location, or credentials, may be disqualified, and any offer may be rescinded if a material misrepresentation is discovered at any point in the process. If you need an accommodation for any part of the interview process, please let your recruiter know in advance. By applying, you acknowledge that we will collect and process your personal information for recruiting purposes in accordance with applicable data protection laws, including for the verification steps described above. Please review our Applicant Privacy Notice for more information, including your rights.