Operations Assistant

Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries.  Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.  Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.  We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.  Role Purpose To provide secretarial and administrative support to UK Consultancy team on a daily basis to ensure that their needs and the clients’ needs are met at all times.    This role will be supporting the Midlands and South Building Consultancy team.   Key Responsibilities -          An understanding of the teams’ priorities including diary management.  This involves organising travel arrangements, client and internal meetings, lunches and dinners.  -          Organisation of internal and external events including client entertaining and network events  -          Creation of Letters and PowerPoint presentations from scratch to a high standard  -          Preparation of outgoing correspondence and various other document.  -          Dictation typing, amending, formatting and binding reports  -          Creating agendas/collating all papers ahead of meetings  -          Full management of filing/e-filing/archiving  -          Meet and greet clients, including booking meeting rooms, equipment and organising refreshments as necessary  -          Communicate with the team, ensuring a high level of awareness of current priorities and whereabouts  -          Travel and expenses management  -          Administrative duties for the business’ one team Charity Partner, Shelter in accordance with supporting the Exec Director  -          Other ad hoc tasks as and when required  Person Specification/Requirements -          Prior PA/Secretarial experience  -          Experience of working with internal/external clients  -          Ability to work proactively and co-operatively  -          Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met  -          Pro-active and enjoys working autonomously and as part of a wider team  -          Being ‘one step ahead’, i.e knowing where they need to be, when and with the right paperwork  -          Maintains a positive attitude towards routine tasks  -          Accurate and exceptional attention to detail  -          Extremely professional and approachable whilst also being adaptable  -          Understands and appreciates the importance of using discretion  -          Team player who deals effectively with colleagues and clients  -          Excellent IT skills (Word, Excel, MS Outlook & PowerPoint) for the production of high quality documents, reports, correspondence, diary and email management  -          Excellent communication skills, both verbally and in writing    Join our social media conversations for more information about Turner & Townsend and our exciting future projects:  Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.