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City of New York

Executive Director

New York City, NY, US · On-site · Full-time

$120K – $135K

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About the role

Quality AssuranceData AnalysisProgram ManagementCustomer SupportPartnershipsLeadership
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $120,000.00 - $135,000.00 THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF COMPUTER SPECIALIST (SOFTWARE). Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community. The Division of Child and Family Well-Being (CFWB) works to ensure families and children have the critical supports they need to thrive and exercise self-determination. CFWB leverages concrete resources, stakeholder relationships, and community and family strengths to drive toward greater equity and social justice, reduce disparities and disproportionality - including in the child welfare system -, and create conditions that foster well-being for families and children across New York City. Our work includes the provision of childcare assistance; support for caregivers and child-serving professionals to prevent child injury; and investment in community-based approaches. The Office of Strategy, Research, and Provider Partnership (SRPP) leads CFWB efforts to strengthen services for children, youth, and families by aligning strategic priorities with data-driven practices. The Office also partners with contracted community-based organizations citywide to implement programs, including Family Enrichment Centers and PromiseNYC Programs. Through this work, the Office helps CFWB build a system that is innovative, responsive, and grounded in evidence. The Office is comprised of four specialized teams: Family Enrichment Centers Program Management (FEC PM), the FEC Program Sustainability and Improvement (PSI) team, the Child Care Data Management and Systems (DMS), and the Strategy and Research (SR) team. Reporting to the Associate Commissioner of Strategy, Research, and Provider Partnerships, the Executive Director leads efforts to ensure that child care data strategy, management, analysis, and reporting administrative systems effectively support CFWB child care operational excellence, policy implementation, performance management, and strategic decision-making. Key Responsibilities: Data Systems Strategy - Develop and shepherd a multi-year strategic roadmap for child care data systems and reporting capabilities, working closely with the CFWB Deputy Commissioner, Chief Operating Officer, and leadership in the CFWB Office of Child Care Operations - Identify opportunities to improve operational effectiveness through enhanced direct back-end access to legacy administrative data systems, like ACCIS and the Resource Area Control Log (RACL) - Lead efforts to modernize child care data management and analysis systems, including real-time reporting infrastructure. Data Systems Technical Lead - Maintain advanced knowledge of the front and back-end use of child care voucher administrative data systems, including ACCIS, RACL, and related data environments. - Utilize structured programming languages, database technologies, backend system access, querying, and technical data mining and reporting capabilities to advance CFWB’s access to administrative data systems and enhance its infrastructure to support adaptive and real-time analysis and reporting - Oversee the development of complex data extracts, reporting methodologies, and analytical frameworks - Establish standards for data quality, integrity, validation, and documentation. - Provide technical leadership on data architecture, reporting design, and information management practices. Data Governance and Performance Infrastructure - Establish and maintain standards for data governance, reporting consistency, and performance measurement. - Ensure data is reliable, accessible, and actionable for operational and strategic decision-making. - Oversee development of reporting frameworks that support program monitoring, planning, forecasting, and policy analysis. - Promote data-informed decision-making across Child Care Operations and other ACS offices. Leadership and Team Management - Provide strategic leadership for the Child Care Data Analysis, Strategy, and Management systems team, including direct supervision of 2-3 staff, establishment of team priorities, and cultivation of a culture focused on innovation, collaboration, continuous improvement, and customer service. - Build and manage effective partnerships across CFWB, ACS, other City agencies, and technical stakeholders. Strategic Advising - Serve as an advisor to CFWB leadership on child care operations data, performance measurement, and operational strategy. - Support policy development, planning efforts, and operational initiatives through data and systems expertise. ADDITONAL INFO: Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report. The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [email protected] or 212-676-6955. TO APPLY: Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID# 808129. No phone calls, faxes or personal inquiries permitted. Note: Only candidates under consideration will be contacted COMPUTER SPECIALIST (SOFTWARE) - 13632 (1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or (2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or (3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project. NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification requirements. Special Note To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.