General Manager - FM Projects | Monday to Friday 38hrs | Balcatta Support Centre

Drive strategic project delivery. Lead high-performing teams. Shape the future of integrated Facilities Management. We are seeking a commercially astute and strategic General Manager – FM Projects to lead the delivery and growth of a national, integrated Projects portfolio across our Facilities Management (FM) operations in Australia. This executive role is accountable for end-to-end Project Management Solutions, including oversight of a Projects portfolio, development of new non-IFMS opportunities, and establishment of a best-in-class Projects & FM Centre of Excellence. Reporting to the FM Director, you will lead a geographically dispersed team to deliver consistent, high-quality project outcomes across a range of client accounts. You will play a critical role in driving operational excellence, commercial performance, and client satisfaction while positioning the business for sustainable growth. Leadership & Strategy - Champion and embed a Zero Harm culture across all projects and teams - Lead the development and execution of integrated Projects & FM operating models - Contribute to and deliver against national, regional, and global business performance objectives - Establish and lead a centralized Projects & FM Centre of ExcellenceProject & Operational Delivery - Oversee a national Projects portfolio ensuring quality, cost control, and ROI outcomes - Provide integrated project management and technical expertise across IFMS contracts - Standardize and optimize project delivery frameworks, processes, and tools - Ensure compliance with all statutory, regulatory, and FM licensing requirements across AustraliaPeople Leadership - Lead a team of 4 direct reports and ~80 indirect reports - Coach, mentor, and develop high-performing teams with strong succession planning - Drive capability uplift across project and operational teamsClient & Stakeholder Management - Build and maintain strong relationships with clients, contractors, and internal stakeholders - Actively support business development, tenders, and growth initiatives - Deliver consultancy-led solutions that simplify and improve FM operational outcomesCommercial Performance - Own financial outcomes with strong focus on P&L performance, cost management, and profitability - Support sales growth through bid development, pricing strategy, and solution design - Partner with Supply Chain to ensure compliant, high-value subcontractor arrangements You are a seasoned Projects leader with strong Facilities Management experience and the ability to operate at both strategic and operational levels. Essential Experience & Capability - Minimum 10+ years’ experience in Projects and/or Facilities Management leadership roles - Proven track record managing large-scale project portfolios and high-performing teams - Strong commercial acumen with demonstrated P&L responsibility - Experience in tendering, bid preparation, and business development - Deep understanding of FM service delivery models and integrated solutionsLeadership & Personal Attributes - Unwavering commitment to Zero Harm and safety leadership - Exceptional stakeholder engagement and influencing capability - Strong business case development and executive communication skills - Ability to manage multiple priorities in a dynamic, fast-paced environment - High integrity, professionalism, and alignment with corporate governance standards - Lead a national, high-value portfolio with significant strategic impact - Be part of a business committed to innovation, safety, and operational excellence - Shape the future of integrated FM and project delivery across Australia - Work alongside industry leaders in a collaborative, high-performance culture