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Renewals Representative

US · Remote · Full-time · Account Executive

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About the role

CybersecurityNegotiationCustomer Success
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Renewals Representative based in the United States. As a Renewals Representative, you will play a key role in driving customer retention and recurring revenue within a fast-growing cybersecurity environment. You will manage an assigned portfolio of customer accounts, taking ownership of the entire renewal process from initial engagement through contract signature. Working closely with Sales, Customer Success, Finance, Legal, and channel partners, you will ensure timely renewals while identifying opportunities for account expansion. You will use customer insights, service performance data, and commercial expertise to demonstrate value, address potential churn risks, and negotiate favorable agreements. This role offers the opportunity to strengthen your sales and negotiation skills while contributing directly to business growth. It is ideal for a proactive, customer-focused professional who thrives in a collaborative, target-driven environment. The position is remote within the United States.