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Lead Product Manager Customer Experience -EMR Integrations

US · Remote · Full-time · Product

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About the role

Product ManagementCustomer SuccessPatient Care
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Manager, Customer Experience – EMR Integrations based in the United States. The Lead Product Manager will define and drive the strategy for customer-facing electronic medical record (EMR) integrations, helping embed genetic testing into clinical workflows in intuitive, scalable, and clinically meaningful ways. This role will shape the end-to-end experience across test ordering, results delivery, clinical decision support, and follow-up processes. Working closely with Product, Engineering, Clinical, Commercial, Operations, and Customer Success teams, you will translate customer needs and business priorities into impactful product solutions. You will lead interoperability initiatives, guide strategic investments, and strengthen integration capabilities across diverse EMR ecosystems. The position also offers an opportunity to influence executive decisions, establish product management best practices, and mentor colleagues. Your work will contribute to more efficient clinical workflows, stronger provider adoption, and improved patient care through precision medicine.