Temenos Digital Business Analyst

Location: Mumbai, Maharashtra/ Chennai Ambattur Key Responsibilities: - Gather, analyze, and document business requirements for Temenos Infinity / Digital Banking implementations, translating them into functional specifications and user stories. - Facilitate requirement elicitation workshops with business stakeholders to define digital origination, onboarding, and servicing journeys. - Document current and future-state business processes, workflows, and use cases for CSR journeys and Digital Banking Servicing Micro Apps. - Collaborate with technical consultants to configure and validate Visualizer-based journeys aligned to business requirements. - Define and review BPMN and DMN process flows and task workflows supporting business operations. - Conduct gap analysis between standard Temenos Infinity functionality and client-specific requirements, proposing configuration or extensibility options. - Prepare Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and requirement traceability matrices. - Translate business requirements into technical inputs for Fabric Experience APIs and Temenos Digital Microservices configurations. - Plan and support User Acceptance Testing (UAT), including test case design, execution support, and defect triage with business stakeholders. - Liaise between business stakeholders, technical teams, and project management to ensure requirements are correctly understood and delivered. - Assist with change impact assessments, training material preparation, and end-user training for Temenos Digital solutions. - Contribute to solution design discussions, ensuring alignment with business goals, scalability, and regulatory requirements. - Track, manage, and obtain sign-off on requirement changes throughout the project lifecycle. - Support pre-sales and solution consulting activities, including RFP responses and solution demonstrations, as required. - Share domain and functional knowledge, providing guidance and training to internal teams on Temenos Infinity solutions. - Work closely with cross-functional teams (development, QA, architecture) to deliver robust, business-aligned solutions. Experience: - 4+ years of experience as a Business Analyst on Temenos Infinity / Digital Banking or Temenos Transact digital channel implementations. - Hands-on exposure to digital customer onboarding/origination journeys, CSR workflows, and Fabric - Experience authoring BRDs/FSDs, user stories, and process flow documentation (BPMN/DMN). - Familiarity with Agile/Scrum delivery methodologies and UAT management. Soft Skills: - Strong analytical, problem-solving, and communication skills. - Ability to collaborate effectively with cross-functional teams and stakeholders. - Excellent requirement elicitation, stakeholder management, and documentation skills. Certifications: - Temenos infinity certifications (optional but preferred).