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Warehouse Associate

Middle River, Maryland · On-site · Full-Time · Warehouse

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About the role

Customer Support
Position Type: Full-Time, Non-Exempt (Hourly) Overtime Eligible: Yes Position Summary The Warehouse Associate & Local Delivery Driver is responsible for executing day-to-day warehouse operations—including receiving, stocking, picking, packing, and staging commercial doors, frames, hardware, and related architectural products. This dynamic utility role also performs periodic local van deliveries and supports customer will-call pickups. The ideal candidate brings strong attention to detail, physical stamina, and a commitment to safe, accurate material handling in a fast-paced environment. Key Responsibilities Receiving & Inventory Control - Unload, inspect, and verify incoming freight shipments of doors, hollow metal frames, hardware, and building specialties against purchase orders and bills of lading (BOL). - Document and declare any freight damage or shortages on the BOL at the time of delivery; report discrepancies immediately to the Warehouse Manager. - Stock, organize, and consolidate material in designated storage locations to maximize space efficiency and inventory safety. - Conduct regular cycle counts and log inventory transactions using the company’s warehouse management software. Order Fulfillment & Shipping - Accurately pick, pull, and pack orders according to project delivery schedules and customer specifications. - Stage material for shipments and local delivery routes, ensuring proper labeling, protective packaging, and banding. - Safely load outgoing company delivery trucks and vans, securing cargo properly with straps and dunnage to prevent damage during transit. - Coordinate directly with warehouse leadership, logistics partners, and drivers to ensure on-time order fulfillment. Driving & Customer Support - Safely operate company cargo vans/delivery vehicles to perform periodic local and regional material deliveries to job sites or customer locations as needed. - Assist walk-in and will-call customers by promptly locating, pulling, and loading their orders. - Communicate professionally with customers, job-site receivers, and internal office teams regarding order status and material availability. Safety & General Operations - Maintain a safe, clean, and organized warehouse, shop, and yard environment following all standard safety protocols. - Safely operate material handling equipment, including forklifts, pallet jacks, and hand trucks. - Inspect warehouse equipment daily and report any safety hazards or maintenance needs to management. - Perform additional operational duties suited to your skill set as assigned. Qualifications & Skills - Education: High school diploma or equivalent required. - Experience: Prior warehouse, material handling, or logistics experience preferred; experience handling architectural doors, frames, and commercial hardware is a major plus. - Driving Credentials: Must possess and maintain a valid Driver’s License with a clean driving record (insurable MVR). - Equipment Operation: Ability to operate forklifts and material handling equipment; forklift certification is preferred (on-site certification available). - Physical Requirements: Ability to regularly lift, carry, and maneuver heavy building materials up to 75 lbs., as well as stand, stoop, bend, and move throughout an 8+ hour shift. - Technical Skills: Basic computer literacy to navigate inventory management systems and process orders. - Soft Skills: Strong organizational skills, time management, high attention to detail, and a collaborative, team-oriented mindset. Working Environment - Active commercial warehouse environment with exposure to seasonal temperature variations and changing weather conditions during truck loading/unloading. - Standard daytime working hours with occasional overtime required during peak project seasons. Compensation & Benefits - Competitive entry-level hourly wage with overtime potential. - Comprehensive health insurance package. - Paid Time Off (PTO) and paid company holidays. - 401(k) retirement plan with company match. - Hands-on product training and skill development. - Clear opportunities for career advancement within the company.