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Senior Travel Consultant,ERM

India · Remote · Full-time · Others

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About the role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Travel Consultant, ERM based in India. This is an exciting opportunity for an experienced travel professional to deliver high-quality travel consultation and operational support within a global, multi-regional environment. As a Senior Travel Consultant specializing in ERM, you will manage complex travel requests, coordinate crew movements and rotations, and help customers navigate travel challenges efficiently. Acting as a primary point of contact, you will provide personalized assistance, anticipate potential disruptions, and recommend relevant travel solutions. You will also contribute to service quality, operational improvements, and customer relationship development. Beyond handling your own responsibilities, you will support colleagues by sharing expertise, providing guidance, and coaching team members when required. This role is ideal for someone who thrives in a fast-paced, 24/7 service environment and enjoys combining customer care with operational excellence.