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Manager, Technical Services
Canada · Remote · Full-time · IT
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About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Technical Services based in Canada.
Lead and scale a growing technical services function within a customer-focused organization supporting complex enterprise technology environments. As the first dedicated Manager of Technical Services, you will oversee a multidisciplinary team of Integration Consultants and Technical Solution Consultants, guiding the delivery of sophisticated integrations and tailored technical solutions. You will play a key role in shaping the team's strategy, operational infrastructure, and service offerings as customer needs and business demands evolve. Combining hands-on technical expertise with people leadership, you will help resolve complex integration challenges while maintaining high standards of quality and customer satisfaction. You will collaborate closely with Product, Engineering, Sales, and Implementation teams to ensure technical solutions are practical, scalable, and aligned with customer commitments. This is an opportunity to build a high-performing team, establish repeatable processes, and make a meaningful impact on the customer experience and the organization's continued growth.