Executive Assistant

Help keep Lance running as it continues to scale. ABOUT LANCE Lance (YC W26) builds autonomous AI agents that run hotel operations end to end. They answer guest calls and messages and coordinate the front desk, housekeeping and maintenance across hotel systems. We work with leading hotel groups across brands like Marriott, Hilton and Hyatt. We've gone from $0 to $2M+ ARR and are live at 50+ properties in the U.S. Our agents don't just assist. They execute. We're based in San Francisco, and this role can be in person or remote. TOTAL COMPENSATION $80K–$130K total compensation (cash, equity, bonus) ROLE OVERVIEW We're hiring an Executive Assistant to support our CEO and leadership team. You'll handle the day-to-day execution that keeps the company moving, so leadership can stay focused on customers and growth. WHAT YOU'LL DO - Coordinate meetings and travel. Set up customer, investor and internal meetings, and book travel that just works. - Help run events. Support conferences, customer dinners and team events from planning to day-of. - Handle expenses and vendors. Track receipts, keep records clean, and coordinate with vendors on scheduling and follow-ups. - Support new hires. Coordinate onboarding logistics so new teammates are set up from day one. - Support operations and admin. Help keep the systems and policies running behind a fast-growing company. - Support legal and compliance. Help manage contracts and agreements, and support our SOC 2, ISO, HIPAA and PCI work. - Support finance. Help with billing, payables, bookkeeping and insurance alongside our outside partners. - Automate the busywork. Use AI to turn repetitive admin into faster, repeatable processes. - Support cross-functional projects. Help on special projects across the company and fill gaps where needed. WHAT WE'RE LOOKING FOR - A degree from a strong school - Highly organized, fast and reliable, and you close loops the same day - Discreet with sensitive information - A strong, clear writer - Proactive, and you anticipate needs before anyone asks - Comfortable with tools and AI PREFERRED - Experience supporting a CEO or executive team at a startup, VC firm or bank WHY THIS ROLE - Work directly with the CEO and founders - High ownership from day one at a company with real traction - Grow with the company as it scales BENEFITS - Lunch provided - Health insurance: medical, dental and vision