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newtrack

Community Support Worker

Multiple Locations, British Columbia · On-site · Full-Time · ISSofBC Employer Partner

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About the role

Closing Date: November 5, 2026 Location: Choose Expected Hours of Work: Wednesday 8:00am-10:00pm Friday 8:00am-3:00pm Total of : 21 hours Position Status: Permanent Full-Time Highlights: AH and AC are two unique individuals who share a welcoming, accessible basement suite and receive 24-hour support. Both value their independence, personal choices, and being actively involved in their communities. They are looking for supportive, patient, and positive team members who can appreciate their individual personalities and help them continue living meaningful, self-directed lives. AH is a kind, hardworking gentleman with a wonderful sense of humour! He enjoys gardening, sharing jokes, caring for people and animals, and being an active member of his community. Family is important to AH, and he looks forward to spending time with loved ones on weekends. AH appreciates opportunities to contribute, help others, and maintain his independence. He uses a cane or walker and benefits from mobility assistance, particularly overnight. AC is an independent, outgoing woman who enjoys shopping, spending time with friends, attending community programs, and getting out and about on her own. She values her freedom, making her own decisions, and having opportunities to advocate for herself. AC uses mobility aids to support her independence and appreciates staff who respect her choices, encourage her confidence, and support her in achieving her personal goals Both AH and AC experience complex mental health challenges and benefit from consistent, calm, and understanding support. They appreciate staff who can balance encouragement and independence with clear, respectful boundaries. Duties and Responsibilities: The ideal candidate is someone with a calm, patient personality, a great sense of humour, strong communication skills, and the ability to build positive, trusting relationships. Someone who understands the importance of being supportive without taking over and who can encourage self-advocacy while respecting each person’s choices and routines would be a wonderful fit for their team. The preferred supporter will be someone who uses a gentle approach while upholding strong boundaries. Cantonese language skills would be considered an asset but not required, as ‘AH’ speaks English and Cantonese. If you have experience or a passion to help and support individuals who struggle with mental health issues, you would be considered a great candidate for this role Reports to: Program Manager Preferred Training or Experience: - Provide respectful, person-centred support that promotes independence, dignity, and individual choice. - Encourage and support self-advocacy, decision-making, and personal goals. - Assist with daily living routines, personal care, and household responsibilities as required. - Provide mobility assistance and support with safe movement and transfers as needed. - Encourage meaningful community involvement, social connections, and preferred activities. - Provide calm, consistent, and compassionate support during periods of emotional distress or mental health challenges. - Maintain clear, professional boundaries while developing positive and trusting relationships. - Work collaboratively with team members to provide consistent, individualized support. - Support a safe, comfortable, and welcoming home environment. AH and AC are looking for team members who recognize their strengths, respect their individuality, and understand that good support means working alongside someone rather than doing everything for them. This is a rewarding opportunity to be part of a team that values connection, laughter, independence, and helping two individuals live life on their own terms. Our Employer Partner is committed to creating an inclusive and respectful environment where the people they support are encouraged to express themselves, build relationships, and direct their own lives. Specific Training or Experience Required:  - Supporting People who get anxious - Ability to motivate, encourage and engage the interests of others. - Computer proficiency (email, Word, internet usage)