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WIZELINE

Event Operations Associate (CDMX and GDL)

Mexico · On-site · Full Time · Software Engineering

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About the role

SalesforceExcelProject ManagementCRMCustomer SupportCommunication
*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-69866283-d8d4-83e8-a5c9-81b0c47d4fac-0" data-turn-id-container="request-69866283-d8d4-83e8-a5c9-81b0c47d4fac-0" data-testid="conversation-turn-64" data-scroll-anchor="false" data-turn="assistant"> We are: Wizeline, a global AI-native technology solutions provider, develops cutting-edge, AI-powered digital products and platforms. We partner with clients to leverage data and AI, accelerating market entry and driving business transformation. As a global community of innovators, we foster a culture of growth, collaboration, and impact. With the right people and the right ideas, there’s no limit to what we can achieve. Are you a fit? Sounds awesome, right? Now, let’s make sure you’re a good fit for the role. Key Responsibilities Event Operations & Webinar Support - Create and maintain events in Salesforce, Cvent, Goldcast, and other event platforms. - Coordinate event calendars, speaker scheduling, and webinar logistics. - Support webinar execution, including attendee assistance, chat monitoring, and troubleshooting. - Manage event-related requests and ensure timely completion of operational tasks. Event Logistics & Fulfillment - Coordinate event materials, promotional items, shipping, and supply orders. - Prepare attendee lists, name badges, and meeting materials. - Research venues and vendors, obtaining availability and pricing information. - Support onsite event setup, registration, and event breakdown as needed. Financial & Administrative Support - Process vendor invoices, expense reports, and reimbursements. - Track event expenses and support budget reconciliation activities. - Maintain accurate event records, documentation, and administrative follow-up. Data Management & Project Coordination - Manage attendee data, registration records, and CRM updates. - Maintain project workflows and update task status in project management tools. - Track milestones, support reporting activities, and ensure data accuracy across systems. - Assist with meeting coordination, agenda preparation, and documentation of action items. Must-Have Skills - 1 to 2 years of experience in administrative, operations, events, hospitality or marketing support roles; recent graduates with relevant internships are considered. - Professional English proficiency (B2 or above). - Strong attention to detail and accuracy with data entry, invoices and records. - Proficiency with Microsoft Office tools including Outlook, Excel, PowerPoint, SharePoint and Teams. - Ability to follow documented processes and manage multiple tasks in a fast-paced environment. - Clear written and verbal communication skills. - Customer service mindset and willingness to learn new systems quickly. - Exposure to Salesforce, Cvent, Concur, Workfront or webinar platforms (Goldcast, Zoom) is preferred. Nice-to-Have Skills - AI Tooling Proficiency: Leverage one or more AI tools to optimize and augment day-to-day work, including drafting, analysis, research, or process automation. Provide recommendations on effective AI use and identify opportunities to streamline workflows. What we offer: - A High-Impact Environment - Commitment to Professional Development - Flexible and Collaborative Culture - Global Opportunities - Vibrant Community - Total Rewards Specific benefits are determined by the employment type and location. Find out more about our culture here.