Inspire Coffee House Assistant Manager | Front Porch Location

Team Leadership - Train and develop coffee house shift leads and baristas while investing in both their professional skills and spiritual growth. - Provide regular coaching and feedback that equips the team to deliver an outstanding customer experience. Operational Excellence - Oversee the day-to-day operations of the coffee house, ensuring systems are organized, efficient, and consistently executed. - Manage inventory and daily workflows so the team is prepared to serve customers well. - Identify opportunities to improve processes and create a smooth, dependable operation. Business Stewardship - Actively look for opportunities to reduce costs, improve efficiency, and expand the customer base. - Steward inventory and resources with wisdom, balancing quality, availability, and profitability. Customer Experience - Cultivate a welcoming environment where every customer feels valued and cared for. - Address questions, concerns, and feedback with professionalism and urgency, working to resolve issues in ways that build trust and loyalty. - Ensure the team consistently delivers exceptional service and high-quality products. Communication & Collaboration - Work closely with staff members and volunteers to foster clear communication and strong teamwork. - Build positive relationships across the organization while supporting Inspire Coffee House's mission and vision. What Success Looks Like - Employees are engaged, equipped, and continually growing personally and spiritually. - Customers consistently receive a welcoming, high-quality experience. - Daily operations run smoothly without constant oversight. - The team operates with clarity, ownership, and a shared commitment to excellence. Who This Role Fits Best This role is best suited for someone who: - Is a member of Grace Church. - Has experience leading people with encouragement, accountability, and humility. - Takes ownership and proactively solves problems before they become obstacles. - Is energized by developing teams and creating exceptional customer experiences. - Makes thoughtful decisions that support both people and business health. - Cares deeply about hospitality, excellence, and building a place where community can flourish.