hirq
← All jobs

Growe Talents

Risk CRM Analyst

Warsaw · On-site · Risk Management

Apply well, not just fast

Create a free account and upload your resume to get a match score, keyword gaps, a tailored resume, a cover letter and interview prep for this job.

About the role

CRMReactExcelCustomer SupportAML
Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. Perfect for those who aim to: - Monitor CRM and promotional activities from a risk perspective; - Review campaign mechanics and identify potential issues before launch; - Analyze user behavior and data to detect unusual patterns and anomalies; - Investigate risk-related cases and prepare clear findings and recommendations; - Work with BI reports and internal data to support day-to-day risk analysis; - Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes; - Support ongoing reviews of current risk procedures and suggest areas for improvement. Experience you’ll need to bring: - 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area; - Good knowledge of Excel and experience working with reports or operational data; - Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus; - Intermediate English or higher. It's a perfect match if you have those personal features: - Analytical mindset and attention to detail; - Proactive and quick to react; - Clear communication skills; - Ability to learn quickly and work independently. Our clients offer competitive benefits to support your professional and personal growth, including: - Health & Wellness Focus; - Global Medical Coverage; - Growth Opportunities; - Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); - Performance-Driven Rewards; - Dynamic Work Environment. Apply, and let your growth journey begin.