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Acceldata

Manager, Global Practice and Delivery (Solutions & Services)

Kitchener · On-site · Full-Time · Solutions & Services

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About the role

Observability
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise implementations, technical consulting, SaaS deployments, and platform migrations. You'll lead our North American services organization while helping shape global delivery practices that enable customers to successfully deploy, adopt, and realize measurable value from Acceldata's data management and observability solutions. You'll build a scalable services delivery engine, ensuring customer engagements are delivered on time, within budget, to high-quality standards, and consistently across multiple customers. You should be equally comfortable discussing data architecture trade-offs with a customer's technical team and coaching Solutions Consultant Or/And , Forward-Deployed Engineers on delivering complex on-premises and SaaS solutions. We're looking for a forward-thinking leader who combines deep technical delivery expertise with ownership of practice strategy, commercial growth, operational excellence, and organizational capability building.