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Remote Customer Service Representative

Jacksonville, FL, US · Remote · Full-time

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About the role

Customer SupportExcelNegotiationCommunication
Classic RV Inc is seeking customer-focused independent contractors to provide phone support for the company. This opportunity is ideal for individuals with strong communication skills who enjoy helping customers and want a flexible work-from-home schedule. Responsibilities - Answer incoming calls and assist customers. - Help with reservations, booking updates, and general account inquiries. - Provide accurate information and resolve customer concerns professionally. - Navigate multiple computer systems while documenting calls. - Meet client service, attendance, and quality expectations.Qualifications - High School Diploma or equivalent. - 1 or more years of customer service experience. - Exceptional customer service and negotiation skills. - Strong organizational skills with typing and data entry experience. - Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. - Proficient in Microsoft Office including Excel, Word, and Access. - Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.Our Benefits & Pay - Paid Training - WE PROVIDE ALL EQUIPMENT - Family Oriented Team - PTO - Medical, Vision and Dental - Company matching 401K plan - Employee Assistance Program - Short- and long-term disability - Life Insurance options All your information will be kept confidential according to EEO guidelines.