Human Resources Generalist

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: - EAT authentic Italian food at our restaurants, cafés and to-go counters - SHOP a selection of high-quality Italian, local and homemade products - LEARN through our classes and our team’s product knowledge The Human Resources (HR) Generalist manages various aspects of the HR function of an Eataly store including but not limited to: recruitment, onboarding, training, interpretation of policies, performance management, employee relations and terminations. Reports to the Human Resources Business Partner (HRBP).   - Collaborates with the HRBP to deploy a fully integrated People strategy from acquisition to exit - Executes all aspects of the recruitment process using the Applicant Tracking System: sources candidates; screens and selects candidates for advancement in the hiring process; coordinates interviews; collects feedback; manages candidate experience and follow up - Organizes in-store hiring events and participates in external job fairs - Provides training to hiring managers on the Applicant Tracking System and effective interviewing - Prepares employees for proper cultural assimilation through onboarding and new hire orientation - Serves as a fairness advocate and manages employee relations issues: conducts effective, thorough and objective investigations, hearing and resolving employee grievances; counsels employees and supervisors - Works with managers to make coaching and development of employees a daily activity - Collaborates with Corporate to build and implement trainings for employees - Drives awareness and adoption of broad benefits offerings at Eataly - Conducts and analyzes exit interviews to identify and recommend improvements to existing processes - Ensures legal compliance by monitoring and implementing applicable HR federal and state requirements - Supports the HRBP with metrics and data analysis - Performs other duties as required or assigned - Bachelor’s Degree - 3+ years of HR experience, preferably in retail and/or hospitality - Understanding of all components of HR including systems, databases and metrics - Solid analytical and problem-solving skills - Excellent communication, listening and interpersonal skills - Fluency in Spanish preferred Benefits and Perks - Medical, Dental, Vision Insurance - Paid Time Off - Paid Parental Leave - 401K with match or RRSP - Bonus program - Free family meal daily - Discounts at Eataly - Classes on products and Italian cuisine - Referral bonus program - and more!