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Senior Manager, Global Retail Talent Development
North Vancouver, BC (Corporate) · Hybrid · Full-time · Talent Management and People Strategy
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About the role
Leadership
Department: Global Functional Development
Reports to: Senior Director, Global Functional Development
Location: North Vancouver, on-site / hybrid
Your Opportunity at ARC’TERYX:
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build the skills, knowledge, and leadership needed to deliver exceptional Guest experiences and business performance.
This is a global role at the intersection of retail, business, and modern learning. You will partner closely with retail leaders and regional teams across NAM, EMEA, APAC, and China to understand business priorities, identify development needs, and create learning solutions that can scale globally while remaining relevant locally.
Your portfolio will span key areas of the retail experience, including onboarding, product and brand knowledge, Guest experience, leadership, commercial skills, store operations, ReBIRD, and other emerging areas of development.
You will lead a team of retail learning professionals and work closely with the Senior Director, Global Functional Development to shape the broader retail learning strategy and bring it to life.
You will also be deeply connected to the retail floor. Regular time in stores will be an important part of the role, ensuring our learning is grounded in the real experiences of our store teams and Guests.
Meet Your Future Team:
The People & Culture (P&C) team partners across the business to drive the continuous evolution of our people and business practices.
As part of the Global Functional Development team, you will work alongside the Senior Director, Global Functional Development and partners across Talent Management, Leadership Development, Functional Excellence, Retail Development, and regional teams.
The team is building a more connected approach to functional development, moving beyond traditional training toward practical learning solutions that help the business perform better.