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Owner Service Technician
Sisters, Oregon · On-site · Regular, Full-Time · Association Facility Maintenance
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About the role
Customer Support
About Black Butte Ranch
Black Butte Ranch is a destination resort in Central Oregon, surrounded by Cascade mountain views, Ponderosa pines, and a strong sense of community. Set across 1,800 acres, the Ranch features championship golf courses, lodging, restaurants, pools, spa, trails, a private lake, and year-round recreation.
Working here means being part of a collaborative team dedicated to creating memorable guest experiences in one of the Pacific Northwest’s most beautiful settings.
Do you enjoy working outdoors? Come join the Maintenance team at Black Butte Ranch.
Position Summary
Black Butte Ranch is seeking a dependable and versatile Owner Services Technician to assist with general maintenance, repairs, and property care for homeowners throughout the Ranch. This hands-on position involves a wide variety of tasks, from basic plumbing and fixture replacements to moving furniture, hanging artwork, and seasonal snow removal.
The ideal candidate is a well-rounded individual with general maintenance knowledge, strong problem-solving skills, and a willingness to take on different tasks as needed. Flexibility, attention to detail, and a commitment to providing excellent service to homeowners are essential to success in this role.
Essential Responsibilities
- Perform general maintenance and minor repairs in homeowner properties throughout Black Butte Ranch.
- Complete basic plumbing tasks, such as addressing minor leaks and replacing fixtures.
- Replace light bulbs, install or change fixtures, and assist with other routine household maintenance needs.
- Hang artwork, mirrors, and other household items as requested.
- Move furniture and assist with furniture placement or rearrangement.
- Perform seasonal maintenance tasks, including snow shoveling and snow removal during winter months.
- Respond to a variety of homeowner maintenance requests and adapt to changing daily priorities.
- Troubleshoot basic maintenance concerns and identify when additional assistance or specialized repairs may be needed.
- Safely operate company-provided power tools and equipment.
- Maintain and use personal hand tools, including screwdrivers, hammers, wrenches, and tape measures.
- Operate a company-provided vehicle to travel between properties and complete assigned work.
- Maintain a clean, safe, and organized work environment while respecting homeowner property.
- Provide friendly, professional, and reliable service to homeowners and fellow team members.
- Assist with additional maintenance and property care tasks as assigned.
Qualifications
- General knowledge of home maintenance and basic repair techniques, including plumbing, fixture replacement, and minor household repairs.
- Previous experience in general maintenance, property maintenance, handyman services, or a related field preferred.
- Ability to perform a variety of maintenance tasks and willingness to learn new skills.
- Comfortable using hand tools, power tools, and general maintenance equipment safely.
- Must provide personal basic hand tools, including screwdrivers, hammers, wrenches, and a tape measure. Power tools will be provided.
- Strong problem-solving skills and ability to work independently or collaboratively with a team.
- Dependable, flexible, and willing to assist with a wide range of maintenance needs.
- Strong attention to detail and respect for homeowner property.
- Good communication and customer service skills.
- Ability to perform physical work, including lifting, carrying, bending, standing, and moving furniture.
- Willingness and ability to work outdoors in varying weather conditions, including performing snow removal during winter.
- Valid driver's license and ability to operate a company-provided vehicle.
Offers are contingent upon successful completion of a background check.
Our commitment to service starts with our team. We foster a welcoming, inclusive workplace and make employment decisions based on qualifications, merit, and business needs in accordance with applicable laws.