IT Support Associate II

“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. - 15,000 trained professionals - 250+ locations worldwide - Fortune 500 - Globally unified systems Responsibilities Include:  The position is based at São Paulo main office with satellite offices in Guarulhos and Santos.  There is a possibility to support multiple offices remotely across Brazil. Server room maintenance and administration (including backups)  Automation & Innovation (including PowerShell)  Procurement, Asset management, and Inventory  Audio/visual equipment maintenance and troubleshooting  Telecom administration and maintenance   Administration of Expeditors Proprietary Applications   Administration of 3rd Party Systems   Capacity utilization and planning   Helpdesk administration   Training  Disaster recovery & high availability  Cybersecurity  A Successful Applicant Will Exhibit:  Effective written and verbal communication skills in English   Time management and task prioritization (including project work)   Collaborative mindset   Knowledge of latest technologies and industry trends   Commitment to company policies and controls   Customer service skills  Availability for after-hour incidents & implementations  A sense of urgency Own vehicle available for travel between São Paulo, Santos, Guarulhos, and Campinas. Education and Experience:   Bachelor’s Degree is mandatory IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux    Preferred IT helpdesk background  Fluent English Speaking  Expeditors offers excellent benefits   Health Plan: Medical, Prescription Drug, Dental and Vision   Employee Stock Purchase Plan   Training and Personnel Development Program