Spanish Bilingual B2C Lead Management Specialist

NOW HIRING: B2C LEAD MANAGEMENT SPECIALIST Campaign: Healthcare & Wellness  Best Office Staff is looking for experienced B2C Lead Management Specialists to support a client in the healthcare and wellness industry. We're looking for candidates with previous experience in medical or healthcare-related lead calling who can confidently engage with fresh leads, handle outbound calls, and follow up with prospective patients.  Key Responsibilities: - Contact fresh leads generated daily through outbound calls. - Follow up with prospective patients and respond to inquiries. - Qualify leads and help schedule appointments. - Maintain accurate lead records and follow-up activities. - Communicate professionally with potential patients. - Make outbound calls Monday to Friday during office hours.  What We're Looking For: - Previous experience in medical or healthcare-related lead calling. - Experience in B2C outbound calling, lead management, or appointment setting. - Strong English communication and customer engagement skills. - Comfortable handling fresh leads and daily follow-ups. - Organized, proactive, and results-driven. - Available to work Monday to Friday during office hours. Language Requirements: Spanish-English bilingual candidates preferred. Device Requirements: - Processor: Intel iCore 5 or Ryzen 5, or higher - OS: Windows 11 Pro/Home version - Accessories: Noise-cenceling headset and camera - Other campaigns may require dual monitor set-up