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#4495 | Senior Endpoint Engineer - Citrix & SCCM
Chicago, IL, US · On-site · Contract
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About the role
Incident Response
Looking for local candidates only.
For the end point engineering role:
- Assist in the management of 5 ticket queues; including VDI incidents, requests, tasks, asset management, desktop engineering, and problem management.
- Critical Incident response
- Daily Reporting
Primary Technologies include
- Citrix VDI XenDesktop 7.6, 6.5, 5.0
- AppV
- SCCM
- SCOM
- PVS
- Windows Server
- Capacity planning
- Incident management L3+ EUC, Desktop, VDI, and Citrix
- Problem management EUC, Desktop, VDI, and Citrix
- Monthly vDisk image updates and remediate over/under allocated desktops
- Daily Health Checks and System Maintenance
- Printer Deployments/vPad Ordering and Configuration
- Physical and Virtual Non-Project Desktop Deployments and Image Builds
- Personal VDI Buildouts
- Event management
- Demand management - Physical Workspace Hardware
- System monitoring
- Desktop Image Testing and Deployment
- Field Services Support
- Request fulfillment VDI, EUC, Desktops, Printers, all end users devices
- Desktop Engineering
- Asset Management
- Workstation Image Management
- M&A Support, weekly site on boarding, and workspace integrations
- Patching/SCCM
- AV/Video Conference Support and Deployments
- Responsible for the testing and integration of new technologies to ensure operational stability
- Documentation/Knowledge management and creation of SOPs for L1/L2
All your information will be kept confidential according to EEO guidelines.