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AccorHotel

Bellman

Dubai, Dubai, AE · On-site · Full-time

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About the role

The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience. - Greet and welcome guests. - Assist guest with luggage’s and maintains the luggage room and long-term. luggage store in a neat and orderly manner. - Maintain VIP/Group and individual arrivals reports. - Attend to inquiries and provide accurate information to guests. - Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests. - Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and housekeeping to ensure optimal level of guest satisfaction. - Proficiency in Opera - Ability to focus attention on guest needs, remaining calm and courteous at all times - At least 1 year experience working on a similar role. - Hospitality background is preferred.  - Fluency in English; additional languages are a plus.