Apprentice Sales Administrator

TechPoint Group, is one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world-class facility and are looking for new talented people to join us on this exciting journey. We are looking for a motivated and organised Apprentice Sales Administrator to join our team within a fast-paced Electronics Manufacturing Services (EMS) environment. This is a great opportunity to gain hands-on experience in sales support, customer service, and commercial operations while working towards a recognised qualification. You’ll play a key role in supporting the account management team with day-to-day administrative tasks, helping ensure smooth communication with customers and efficient processing of orders and enquiries. Responsibilities · Support the account management team with order entry and updates in internal systems · Maintain accurate customer records and documentation · Liaise with internal departments (e.g. production, procurement, engineering) to track order progress · Help manage customer enquiries and ensure timely responses · Support the preparation of sales reports, forecasts, and presentations · Monitor email inboxes and respond or escalate queries as appropriate · Assist with scheduling meetings and maintaining calendars · Provide reception cover during lunch breaks and annual leave · Learn and follow company procedures, quality standards, and compliance requirements What You’ll Learn · End-to-end sales order process within an EMS environment · Customer relationship management and communication skills · Basics of electronics manufacturing and supply chain processes · Use of ERP/CRM systems · Commercial awareness and business operations · Strong attention to detail and good organisational skills · Good written and verbal communication · Basic IT skills (Microsoft Office, especially Excel and Outlook) · Willingness to learn and take initiative · Positive attitude and strong work ethic · Interest in business, sales, or administration · Commitment to completing an apprenticeship programme · Structured training and mentorship · Opportunity to gain a recognised qualification · Exposure to a dynamic manufacturing environment · Career development opportunities within sales or commercial roles · Supportive team culture