IT Demand Manager

The NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil. The company operates through three main units: Analysis and Testing, Grinding and Dispersion and Pumps and Systems. Additionally, Techco.lab serves as a fourth business unit, providing its services to other NETZSCH branches, on tech areas. With innovative solutions, NETZSCH empowers its customers to create exciting products for a sustainable and innovative world! Your role as a IT Demand Manager is to ensure a structured, transparent, and strategically aligned process for capturing, evaluating, and managing business requirements across all Business Services areas. The IT Demand Manager ensures that high-quality, well-prepared demands flow into portfolio and project governance and supports stakeholders through professional moderation, efective communication, and methodical guidance. - Receipt, classification, and initial evaluation of requirements from all Business Services areas; - Ensuring completeness and quality of demand data; - Close collaboration with business stakeholders, IT business partners, portfolio owners, and project managers; - Moderation of demand workshops and review meetings; - Preparation of decision templates for portfolio boards; - Support in prioritization and strategic evaluation of demands; - Maintenance of the demand database in ServiceNow SPM; - Creation of dashboards, reports, and status overviews; - Further development of demand management processes, templates, and KPIs; - Training of business departments in the use of ServiceNow SPM; - Methodological responsibility for the demand management process within Business Services; - Authority to decide on the formal acceptance and classification of demands; - Right to propose prioritization and rejection of requirements; - Moderation authority in demand workshops and review meetings.Required Skills - Experience in demand, portfolio, or project management; - Experience in working with international and interdisciplinary teams; - Proven success in managing complex requirements and stakeholder communication; - Experience with project management methodologies (PMI, PRINCE2, agile frameworks); - Understanding of business processes and IT system landscapes; - Ability to create reports, dashboards, and decision templates; - Excellent English language skills; - Strong communication, moderation and teamwork skills, combined with a high level of service orientation; - Analytical and conceptual thinking skills with a structured and self-reliant working style; - Intercultural competence and diplomatic skills. 📍 CLT contract - Equipments - Health insurance (Unimed) - Dental insurance - Meal card (Swile) - PPL - Quinquênio - NETZSCH Academy | Educational subsidy - OpenEnglish - GoGood🏡 Hybrid work in Curitiba or Pomerode.