Lead Product Manager, Next Best Action Use Case Management

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead Product Manager, Next Best Action Use Case Management based in the United States. This is an exciting opportunity for an experienced product leader to shape personalized engagement experiences for millions of healthcare members. You will own the end-to-end product strategy for Next Best Action (NBA), ensuring the right action reaches the right member at the right time. Working across digital channels, call centers, and partner touchpoints, you will identify high-value use cases and translate business priorities into actionable product roadmaps. You will collaborate with marketing, engineering, analytics, IT, and business teams to deliver scalable, data-driven solutions. By combining customer insights, market intelligence, and measurable outcomes, you will continuously improve engagement, satisfaction, and business performance. This remote role offers the opportunity to lead strategic initiatives, influence cross-functional teams, and help modernize personalized healthcare engagement in a complex, regulated environment.