Advisor, Collections (Business to Business)

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Advisor, Collections (Business to Business) based in the United States. As an Advisor, Collections (Business to Business), you will play a key role in optimizing accounts receivable operations and strengthening relationships with business customers and internal stakeholders. You will collaborate closely with offshore teams to facilitate timely payments, resolve operational challenges, and ensure consistent service quality. Through performance monitoring, root-cause analysis, and structured escalation processes, you will help improve collection efficiency and align operational activities with business objectives. You will also contribute to team development by preparing training materials, supporting onboarding, and sharing best practices. This role combines financial operations, customer service, quality assurance, and cross-functional collaboration in a nationwide remote environment. It offers an opportunity to take ownership of complex challenges, develop innovative solutions, and make a measurable impact on financial performance.