SAP Fieldglass QA Support Engineer

- Design and implement a reusable approach to SAP Fieldglass Test Automation and the associated framework - Coach and mentor others on the adoption of SAP Fieldglass Test Automation technologies and techniques - Analyze and understand SAP Fieldglass Testing Procedures and Requirements - Develop and execute SAP Fieldglass Test Cases, Test Automation, and Automation Scripts - Identify, document, and conduct follow-ups on bugs and quality issues - Develop test plans and write automation test cases wherever needed - Regularly revisit SAP Fieldglass test cases and strategy to incorporate the latest product functionality - Report on SAP Fieldglass testing status and results - Manage customer relationships and ensure customer satisfaction - Experience in Test Automation - Experience in SAP Fieldglass applications - Knowledge of Software Testing, Programming Languages, and Quality Assurance Principles - Excellent organizational, communication, and time-management skills - Customer relationship management experience - Experience working in an agile DevOps environment. - Hands-on experience with Selenium WebDriver, Selenium with Java, BDD - Experience with tools like Splunk, Dynatrace, and other DevOps tools. - Good experience building, maintaining, and enhancing CI/CD pipelines. - Good experience in AWS; Additional experience with Azure and/or GCP a plus.