Customer Success Manager- US Clients

We are looking for a confident and client-focused Customer Success & Product Demo Specialist to handle client onboarding, product demonstrations, relationship management, and post-sales support for our U.S.-based clients. The ideal candidate should be comfortable speaking with international clients, explaining workflows clearly, conducting live demos, and ensuring a smooth customer experience from onboarding to ongoing support. Key Responsibilities: • Conduct live product demonstrations for prospective clients • Explain workflows, processes, and service offerings clearly • Assist in onboarding new clients • Coordinate between clients and internal operations teams • Handle customer queries and provide timely resolutions • Maintain strong client relationships through regular follow-ups • Support sales and business development teams during client discussions • Track customer feedback and improve customer experience • Ensure high customer satisfaction and retention • Prepare reports, updates, and follow-up documentation